Thompson Duke Industrial
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Legacy Machine Support · ACF & Gen 1 Owners
Legacy Support

ACF & Gen 1 Machine Support

ACF1
Legacy Model
Gen 1 IZR
Legacy Model
Limited
Parts Availability
Direct
Contact Thompson Duke
Contact Sales→ View Current Models →
IZR automatic cartridge filling machine, current generation
§ 01 · Where Things Stand

Legacy machine support has limits.

Legacy machine support may be limited by parts availability, and the ACF1 to IZR retrofit is not available. Some components used on early ACF and Gen 1 IZR machines, including the table controllers used on those generations, are no longer obtainable through current supply channels. Contact Thompson Duke Industrial to review available support paths for your specific machine.

01

Parts Availability

Components used on early ACF and Gen 1 IZR machines may no longer be obtainable. Table controllers in particular are constrained. Specific availability depends on the part and the machine generation.

02

Retrofit Not Available

The ACF1 to IZR retrofit is not available. Service work on existing machines is reviewed against the specific machine and current parts availability.

03

Case-by-Case Review

Thompson Duke reviews legacy support requests individually based on machine condition, serial-level provenance, and what we can still source. We tell you honestly whether we can help.

04

Direct Contact

Service pricing, scope, and timeline are determined per case. The fastest path to a real answer is a direct conversation with sales.

§ 02 · Information for Sales Review

What to have ready when you contact us.

The ACF1 to IZR retrofit is not available. When you contact us about service or parts for a legacy machine, having the information below ready makes the review faster.

Legacy Machine Information
For Sales Review
  • Models CoveredACF1 · Gen 1 IZR
  • Common ConstraintDiscontinued table controllers
  • ACF1 to IZR RetrofitNot available
  • Service PricingPer-case quote
  • Have ReadySerial number
  • Have ReadyOriginal purchase year
  • Have ReadyCurrent operating condition
  • Contact Path/contact/ · phone · sales
§ 03 · Certifications

Certification status is determined per case.

Any work performed on a legacy machine is documented individually. Because the ACF1 to IZR retrofit is not available, service work does not bring an ACF1 to current IZR certification. There is no blanket re-certification program.

i
No blanket post-service certification claim.
Documentation provided per the actual scope of work performed. Patent US 10,440,989 references the IZR; it does not transfer to legacy machines automatically.
§ 04 · Documents

Technical documentation and downloads.

All Documents →

Public reference docs for legacy owners. Operations & maintenance manuals, startup & qualification documentation, and parts catalogs are available through the online store.

PDF
IZR Product Brochure (Upgrade Target)
Public · PDF
↓
PDF
IZR Cut Sheet (Upgrade Target)
Public · PDF
↓
PDF
Operations & Maintenance Manual
Via Store
→
PDF
Startup & Qualification Documentation
Via Store
→
SHP
Parts Catalog
Online Store
→
§ 05 · Related Machines

Current-production options.

IZR
Automatic FillingNA · cETLus
IZR
Current Automatic Filler
Current-production automatic cartridge filling machine. If your legacy machine can't be supported, talk with sales about replacement options.
Contact Sales
→
SVH
Semi-Automatic FillingNA · cETLus
SVH
Semi-Automatic Alternative
Lower-throughput, operator-stepped filling. Right answer for smaller operations or workflows that have changed since the original ACF1 was specified.
Contact Sales
→
IZR support
ServiceLegacy Owners
Support
Open a Support Ticket
Service support for legacy machines is reviewed individually. Open a ticket with your serial number and current operating condition.
Via Support
→
§ 06 · Technical Q&A

What operators ask before they buy.

Can my ACF1 or Gen 1 IZR be upgraded to a current IZR?
Not an ACF1: the ACF1 to IZR retrofit is not available, including by special quotation. For Gen 1 IZR machines there is no generally available upgrade kit, because some components, including the table controllers, are no longer obtainable through current supply channels. ACF1 and Gen 1 owners can contact sales with a serial number about service, parts, or a replacement machine.
Is the ACF1 to IZR retrofit still available?
No. The ACF1 to IZR retrofit is not available, including by special quotation. Required components, including the table controllers used on early ACF and Gen 1 IZR machines, are no longer obtainable through current supply channels.
Can Thompson Duke still service my Gen 1 machine?
Yes, case by case. Some service paths are open; others depend on what we can source. Open a support ticket or contact sales with your serial number and current operating condition, and we'll tell you what we can do.
What if my machine can no longer be supported?
Contact sales directly to discuss replacement options against the current lineup. There is no automatic credit program advertised. Any trade-in or transition path is reviewed individually based on the specific machine and the current sales arrangement.
Talk with us

Talk with us about your machine.

The ACF1 to IZR retrofit is not available. Tell us what machine you have and what you need, whether that is service, parts, or a replacement machine.

Contact Sales→ Open Support Ticket →